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|Customer Service > Address Verification
To ensure that all packages are delivered to valid addresses, Artistic
Checks validates the delivery address you provide for your online
orders by comparing it to a database of known addresses. This validation
occurs during the Checkout process. Here are some typical Address Verification results and an explanation of how they will be
- Exact Match:
- If we find an exact match, this process will be invisible to
you as the user. If we do not find an exact match or find no match
at all, you will be presented with options designed to ensure
that as many orders as possible are delivered to a valid address.
Close, Acceptable Match:
- Our Address Verification may find that your address does
not exactly conform to postal standards, even though you have
entered a valid address. Postal standards include the zip+4 and
accurate abbreviations for words like Street (St.) or Avenue (Ave.).
In this event we will standardize your shipping address but leave
your check personalization exactly as you have entered it. You
will not be presented with any options for updating the address.
Close, Unacceptable Match:
- If Address Verification does not find an exact match but
is able to locate what it thinks is your correct, standardized
address, we will give you the option to use the standardized address.
If you choose this, your check personalization, shipping and billing
addresses will all be updated to the standardized address. If
you decide to keep the address you have entered, Artistic Checks
will not guarantee the safe delivery of your products.
- Sometimes Address Verification will find no match for the
address entered. This could be because it is a brand new address.
In this event you will be given options to either leave the address
as you have entered it or return to the ordering process to correct
it manually. If you decide to keep the address you have entered,
Artistic Checks will not guarantee the safe delivery of your products.